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Shipping Policy

Thank you for visiting and shopping at MoreThanSexToys.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

MoreThanSexToys.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes 

MoreThanSexToys.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

MoreThanSexToys.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

MoreThanSexToys.com will not guarantee the delivery time of any order. Shipping costs will not be refunded because of delayed deliveries.

Deliveries can be delayed for any reason. Plan orders and choose payment options appropriately. A tracking number will be sent to you via email on the day your order is shipped.

Please call customer care at 717-515-1351 or email morethansextoys@gmail.com if you have any shipping questions or concerns.

Discreet Shipping:

Your privacy is important to us. All packages are shipped in discreet, unmarked boxes and our shipping address

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Territory

Weight (Pounds)

Estimated delivery time

Shipment cost (USD)

U.S. (Continental)

Order Value ≥ $45

3-10 business days

Free

-0.004–10.005

 

$10.00

10.007–20.005

 

$20.00

20.007–35.005

 

$30.00

35.007–100.004

 

$75.00

Canada

-0.004–25.005

 

$49.95

25.997–35.005

 

$59.95

35.997–50.003

 

$89.95

Rest of World

-0.004–15.005

 

$29.95

15.997–25.005

 

$49.95

25.997–35.005

 

$129.95

35.997–50.003

 

$375.00

* Overnight delivery is only available upon special request  for orders with delivery addresses within the continental United States and is subject to additional charges.

COVID-19 Update

During this time, many of our shipping centers are closed due to local and state restrictions on movement. We are therefore unable to ship many of our more popular brands or models of products.